Organizations are hard to see. We see
outcroppings, such as a tall building, a computer workstation, or a friendly
employee; but the whole organization is vague and abstract and may be scattered
among several locations,
even around the world. We
know organizations are there because they touch us every day. Indeed, they are so common that we take
them for granted. We hardly notice that we are born in a hospital, have our birth records registered in a
government agency, are educated
in schools and universities, are raised on food produced on corporate farms, are treated by doctors
engaged in a joint practice, buy a house built by a construction company and sold by
a real estate agency, borrow money from a bank, turn to police and fire departments when trouble erupts,
use moving companies to change
residences, receive an array of benefits from government agencies, spend 40 hours a week working in
an organization, and are even laid to rest by a


